FTE hours normally expected to be at least 24 and not more than 40
This query means that a staff member is either working less than 24 hours a week or more than 40.
If you definitely don’t have anyone working below/above these parameters you can update the incorrect information by going on their profile and amending their hours.
More instructions on how this can be done are found here.
If you do have someone that works below/above these parameters you can still submit the census as this is only a query.
You will need to provide an explanation to support this eg you have a member of staff working 1 day a week.