Can we send emails to external contacts in Arbor?

It is not possible to send communications to external contacts in Arbor.

To send an email from Arbor the recipient needs to be either:

  • a member of staff
  • a student
  • a guardian or other contact added to a student's profile

Communications to recipients that do not fall into these categories need to be sent outside of Arbor. This means you cannot BCC them into communications in Arbor. 

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Please note that the link below cannot be used:

  • for requesting functionality changes as it is not monitored by our Product Team.
  • for contacting us for support, as it is not monitored by our Support Team.
  • by parents and guardians - please contact your school instead.

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