Parent Portal Settings

Using the 'Parents and Guardians' menu, you can update the settings to enable or prevent guardians from accessing certain data. The settings menu will also allow you to switch on or off the portal. 

It's recommended to update the settings first before enabling the portal under the 'Security and Privacy' section.

Go to Students> Parents and guardians> Parent portal Settings



Automatic/Manual Acceptance of Student Record Changes

Parents will be able to edit basic details about themselves and their children. Remember, that it is only Primary Guardians that will have access to the Parent Portal.

If you do not want Arbor to auto-accept changes without any administration checks or approval from the school, then leave the setting as 'Yes, auto-accept record changes'.


If you select 'No, do not auto-accept student record changes', then you will be able to accept or decline requests to change said information in the Data Quality Dashboard area.

In the Data Quality Dashboard, look to the last option in the left-hand menu to see the list of pending changes to student details. You will be able to accept or reject changes by clicking anywhere on the pending change line like shown in this video:


Enabling Guardian Access to the Parent Portal

When you are ready, head to the 'Security and Privacy' section to click on the 'Parent login' option and change the red cross to a green tick by selecting 'Yes' to 'Allow parents to log in'.