Seeing and updating my child's information on the Parent Portal or Parent App

The Student Profile on the Parent Portal gives you an overview of the student's personal details. To get to the student profile select the green View Student Profile button.

Screenshot_2021-05-12_at_08.44.04.png

 

Notices and consents

This section contains a list of missing information (including consents) on the student's profile.

Top Tip: You'll still see these flag after you've filled in the information if your school needs to approve changes made. Please wait for your school to approve the changes without adding this information again.

On the Parent Portal

You can also see these on your Homepage, under the View Student Profile button.

Screenshot_2021-05-12_at_08.48.43.png

 

To update this information, click on a notice. A slide over will appear where you can add the required information.

Once you've filled in all the information, the notices will disappear - you can edit the information by clicking into the data further down your child's profile.

Screenshot_2021-05-12_at_08.45.31.png

 

For consents, you need to either Give or Decline consent.

Screenshot_2021-05-12_at_08.49.25.png

 

You'll need to contact your school if you need to change whether you've consented or not. This is not possible to change through the Parent Portal, but you can see your consents at the bottom of the page.

Screenshot_2021-05-12_at_09.05.37.png

Screenshot_2021-05-12_at_08.51.54.png  

On the Parent App

To update this information, click on a notice.

Screenshot_2021-05-17_at_15.11.10.png

 

Add the information, then click Confirm.

Once you've filled in all the information, the notices will disappear - you can edit the information by clicking into the data further down your child's profile.

Screenshot_2021-05-17_at_15.12.03.png

 

For consents, you need to either Give or Decline consent.

Screenshot_2021-05-17_at_15.12.48.png

 

If you choose to decline the consent, you will be asked to confirm your choice.

Screenshot_2021-05-17_at_15.13.34.png

 

You'll need to contact your school if you need to change whether you've consented or not. This is not possible to change through the Parent Portal, but you can see your consents at the bottom of the page. Click for more information.

Screenshot_2021-05-17_at_15.14.26.png

consent_details.jpeg

 

When you have provided all the information required, the page will display that there are no more notices.

Screenshot_2021-05-17_at_15.15.41.png

 

 

Contact Details

Student contact details

As a primary guardian, you can see and amend the child's contact details. You can only see postal addresses that you also live at with the child.

New contact details can be added by clicking +Add.

Screenshot_2021-05-12_at_08.58.33.png

 

You can edit or delete any contact details where there is an arrow symbol. Just click the field, click the Edit button, then edit or delete.

Screenshot_2021-05-12_at_08.59.44.png

 

Mine and other guardian's contact details

The Family, Guardians & Contacts section displays all guardians linked to the student's profile. You can only see and update your own details.

You can add new contacts by following these instructions: How to add new guardians and contacts for your child

If you need to update another guardian's details, they will need to log in and update if they are a primary guardian, or you can contact your school to make any changes for you.

Screenshot_2021-05-12_at_09.03.15.png

 

On the Parent App

On the Student Profile page, scroll down to the Family, Guardians & Contacts section. It will show only the names of your child’s other family members, and your information.

  • To add a new contact click Add Family member, guardian or contact.
  • To amend your information, click your name.

edit_my_details.jpeg

 

On your profile, click the Quick Actions button to add key information quickly.

You can also add or amend information anywhere where you see an arrow icon on the right-hand side. Click the information to amend it.

Screenshot_2021-05-18_at_11.58.11.png

 

For example, when amending an email address, you will see this page. Please be aware that if you amend your default email address, you will have to log in using the new email address.

Screenshot_2021-05-18_at_11.58.48.png   

 

 

Other information you can view and amend

On the Parent Portal

The Student Details section contains the student's personal information. Any information with the Parent_Portal___Student_profile.jpg symbol to the right of it can be amended. 

Click on the student details you would like to amend, a slide over will then appear for you to update the information, once updated select Save Changes.

Screenshot

 

The Meal Preferences & Dietary Requirements section shows what any dietary requirements the student has and displays the current meal preferences.

To add another dietary requirement, click +Add and update the slide over.

Screenshot_2021-05-12_at_09.09.15.png

 

The Previous Schools section will list the student's previous enrollment into past schools. To view details of a previous school listed, select it, a slide over will appear displaying all of the school's details. 

To add a new historic school click +Add.

Sunnyville_Primary_School__-11.jpg

 

The Medical section will load all of the medical details linked to the students profile. This includes the student's Doctor, Medical Conditions, Immunisations etc depending on what you have added.

To update any of the sections, click on one of them. Amend the details on the slide over and click on Save Changes. 

Screenshot_2021-05-12_at_09.11.23.png

 

If you click on an item that is waiting for confirmation by your school for the changes to take effect, you can see the information, or cancel the change request.

Screenshot

   

On the Parent App

You can quickly add information by clicking the Add Information button and selecting the information you would like to add.

add_information.jpeg

 

Once you have added the information, click the green button at the bottom.

Screenshot_2021-05-17_at_15.24.42.png

 

You can also add or amend information anywhere where you see an arrow icon on the right-hand side. Click the information to amend it.

Image

Screenshot

 

If you click on an item that is waiting for confirmation by your school for the changes to take effect, you can see the information, or cancel the change request.

Screenshot_2021-05-17_at_15.28.33.png

 

 

The child's name

You can edit your child's preferred first and last names.

Please note you will need to contact your school to request they change the legal first name, middle names or legal last name.

Screenshot

Was this article helpful?
6 out of 32 found this helpful
I'm still stuck!

Comments

0 comments

Article is closed for comments.