How can I manage my student's payment accounts on Arbor?

You can manage accounts for any area of Arbor your school has set up to receive payments for. Here you can also make payments and top up accounts. For more information on making payments, see our articles on registering for a club and registering for a trip.

To manage a meal account, go to Accounts and click Meals.

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Payments

This will load a table with all the payments that have been made for the account. You can select a specific Term using the Term drop-down menu at the top-right of the page.

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A table will appear showing details of the payments.

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To find out how to top up a meal account, take a look at this article. Other accounts can be topped up in a similar way.

 

Invoices

The Invoices section on the parent portal will load a table with all invoices for the current term. 

You can select a specific Term using the Term drop-down menu at the top-right of the page.

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You will be able to see details of the invoices and the status of each invoice - whether they have been Cancelled or Paid.       

 

Top-ups

The Top-ups page on the parent portal will load the current terms top-ups made for that particular student.

You can select a specific Term using the Term drop-down menu at the top-right of the page.

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The page will show the type of top-up made, this can vary from Cash, Cheque to Card.

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To find out how to top up a meal account, take a look at this article. Other accounts can be topped up in a similar way.

 

Credit notes

The Credit Notes page on the parent portal will load a table with all the credit notes for the current term. 

You can select a specific Term using the Term drop-down menu at the top-right of the page.

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A table will appear showing details of the credit notes.

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