Query 4960Q
Please check more than one absence record with absence category of sickness or pregnancy-related absence covering the same dates.
Fix
Only one absent record should be showing for the same dates. If a staff member has overlapping absences, you'll need to amend them. You can either remove oe of them or change them so they don't overlap.
Go to the staff member's Staff Profile and select Absences from the left-hand side.
If you do need to leave them both, you can still submit the census with the query. When submitting your Census to COLLECT you'll just need to provide an explanation as to why.
Error 4990
When the last day of a sickness absence is provided then the number of working days lost must be greater than 0.
Fix
Go to the staff member's Staff Profile and select Absences from the left-hand side. Click on the absence and then click on the dates. Add the hours.
Comments
Article is closed for comments.