Error 4410 or 4710
Post is missing or invalid.
Role identifier is missing or invalid.
Fix
Each Position must be given a the right post (Census Business Role) and role identifier (Position Category). Go to School > All Staff > HR Admin > Positions > Overview and click the tick box next to the right position. Click the blue pencil icon then click Bulk Edit Position Category and Census Role Identifier.
In the slide over, select the Position Category and Census Role Identifier, then click Save Changes.
You can see some common examples in this article.
Errors 4720, 4723Q and 4722Q
These errors (Post appears to be inconsistent with Role Identifier) appear when the staff member's Position Category and Census Business Role do not fit together.
For the example above, you can see that Stephanie has the position of Head of House on her contract.
This position has been set as having the wrong Position Category or Census Business Role.
Fix
This error means that the position has been linked to the incorrect category and identifier.
Go to School > All Staff > HR Admin > Positions > Overview and click the tick box next to the right position. Click the blue pencil icon then click Bulk Edit Position Category and Census Role Identifier.
Update the Position category and Census Role Identifier, then click Save Changes.
You can see some common examples in this article.
Error 4740
Hours worked per week is missing.
Fix
Hours worked need to be added for each position you have set up. Go to School > All Staff > HR Admin > Positions.
Click on the position you need to amend and click More in the slide over.
Click the hours per week to add this in, then click Save Changes.
Error 4760
FTE hours per week is missing.
Fix
Full-time equivalent hours need to be added for each position you have set up. To add this go to School > All Staff > HR Admin > Positions.
Click on the position you need to amend and click More in the slide over.
Click the FTE hours per week to add this in, then click Save Changes.
Error 4780
Weeks per year is missing.
Fix
Weeks per year need to be added for each position you have set up. To add this go to School > All Staff > HR Admin > Positions.
Click on the position you need to amend and click More in the slide over.
Click the Weeks per year to add this in, then click Save Changes.
Top Tip: Weeks per year needs to be either a whole number or a decimal, so double-check you've not added in a ':'
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