If your teachers need to input marks for assessments but are having trouble, try the handy troubleshooting tips below.
Check the teacher is linked to the class
Your teachers should be able to access any of their classes' marksheets by going to My Items > My Classes and clicking the assessment.
If your teachers can’t see their registration forms or classes on this page, they may not have been set as the Academic Lead or Form Tutor.
To add them, find the class or registration form using the search box, then click +Add to assign them to the form or class.
You'll also need to complete the above actions if the staff member does not have the permission to edit marks in the marksheet.
Check the assessment is linked to the class
On the My Items > My Classes page, your teachers should be able to click All Assessments to choose which marksheet to view. If your teachers can’t see any assessments, the assessment may not have been linked to the class or registration form.
To link them, go to Students > Assessment > Assessment Policy > Manage Assessments and click on the relevant assessment.
In the Linked Courses section, you’ll need to link the assessment to the top-level course. For primaries, this will likely be the year group, and for secondaries, the subject.
Check the marksheet is unlocked
If your teachers can’t input marks to the current assessment period, it may be because the marksheet has been ‘locked’.
To unlock the marksheet, go to Students > Assessments > Summative Tracking > Mark Entry > Marksheets. Set the filters to choose the assessment to manage, then click the box next to the blue pencil icon to select the whole class.
Select Set/Unset Approved to unlock the marksheet for the selected students if more data needs to be input. You can also use this to lock the marksheet once all the marks have been input to prevent further changes.