Payments videos

Intro to setting up card payments
In this video, you can see some of the key features of using card payments in Arbor, and see what documents you'll need to prepare to set it up.
Overview and balances
Here's how to see student account balances, follow-up with guardians and add a quick invoice.
Top-ups and refunds
You can top up meal accounts and other top-up accounts by card, cash or cheque. You can also issue refunds generically by cash or cheque, or refund a top-up by card back to the original card.
Credit notes
Here's how to add a credit note for a top-up account.
Club cancellations and refunds
In this video, we look at how we can cancel club participation and make a refund from the club overview page, as well as performing this action without cancelling the students club membership.
Trip cancellations and refunds
When payments have been made for a trip, you can choose to cancel the participation, cancel the participation and issue a refund, or just issue a refund. Payments made by cash or cheque can be logged as being refunded by either, but card payments must be refunded back onto the original card.
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