If you use PeopleXD at your school or MAT you'll need to set up a sync with Arbor to ensure both systems can be kept up to date for the Workforce Census, with no need to input data twice.
How do we enable the sync?
To set up the sync, please let PeopleXD know that you're going to be using Arbor. They will then send us the information we'll need to set up the sync.
We'll enable the sync and let you know when it's ready to use.
What data is synced and when?
You'll see up to date data in Arbor as it is regularly synced according to this schedule:
- Personal staff data - overnight sync from PeopleXD to Arbor including new starters
- Contract data - overnight sync from PeopleXD to Arbor
- Fixed allowances and one-off payments - annually for the Workforce Census
- Work schedule - overnight sync from PeopleXD to Arbor
- Planned absences - overnight sync from PeopleXD to Arbor
- Unplanned absences e.g. sickness - overnight sync from Arbor to PeopleXD
FAQ
Can we resync our data?
A resync is used to correct errors or delays in data transfer between Arbor and PeopleXD. It deletes and re-downloads all data from the integration.
To resync your data if it has not updated overnight, please contact the Arbor support team and we'll do this for you.
Why can't I edit data in Arbor?
Once the integration is set up, some fields will become locked and you won't be able to edit them in Arbor. For example staff identity details or teaching status etc.
This is because this data is imported from PeopleXD. If you want to make changes to the locked fields you will need to do so in PeopleXD, then they will update overnight in Arbor.
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