Do we need to update our census fileset or patch?

You may receive an email from the DfE or support provider asking you to apply a fileset or patch update to your MIS, in order to run the census.

Arbor is a cloud-based system, and we automatically apply any changes to the census the DfE introduces, so there is no need to apply a fileset or patch update in Arbor. You can carry on with your Census as normal in Arbor.

If there are any problems with the census, we will post them here with the title 'Known issue': School census error and query codes

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Please note that the link below cannot be used:

  • for requesting functionality changes as it is not monitored by our Product Team.
  • for contacting us for support, as it is not monitored by our Support Team.
  • by parents and guardians - please contact your school instead.

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