You'll need to send us your Progresso backup on your agreed migration day. If you're not sure of your migration date, please get in touch with firstname.lastname@example.org as soon as possible. The team will be able to advise you of your migration date.
Requesting a backup
Arbor migrates your data directly from your Progresso account. As such, you do not need to request anything from Progresso.
Providing access to your data
Logging in to your secure portal
Arbor will send two emails to your nominated Project Lead. The emails can be sent on to another appropriate staff member/IT Lead if you will not be carrying out the upload yourself.
After your Kick-Off, you will receive two emails from Arbor:
- The first email will contain a link to your schools unique secure portal and a username you will use to log into the portal.
- The second email will contain the password to login to the portal.
You should expect to receive your access to our secure portal during week 3 of your onboarding journey, so if you have not received these emails, please contact email@example.com as soon as possible.
Enter your details into the secure portal
To start the process you'll need to input your admin login details for Progresso, this should be the details of any person in the school that has full system access. The details you will need to enter are:
- Progresso Admin Username
- Progresso Admin Password
That’s it! Now you just need to sit back and relax. Unless there is a problem (such as an incorrect password), the next you will hear from us is when your new Arbor site is ready!