Error 4012

The number of hours of tuition must be provided and be greater than zero for pupils recorded as in receipt of school-led tutoring. If you have recorded a student as being in receipt of School led tutoring funding, you must add their number of tuition hours.

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If this error is flagging for students who have School Led tutoring, follow these steps:

  • If the student is in receipt of funding, you'll need to add this to student profiles following these instructions: Record the number of tuition hours
  • If the student should not be in receipt of funding, you should delete the funding from their student profile. You cannot delete Student Funding in bulk, but you can see how to update them in bulk here: Adding top up funding to a student

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