How to fix missing search bar or menus, or squished tables

Something not displaying correctly on your page, such as a table or search bar?

Hit your Ctrl + Shift + r keys to do a hard refresh.

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3 comments
  • Thanks Gwyn. Do you have any info or reason we can share with schools as to why some users have to keep doing this hard refresh whereas others don't? TIA

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  • We have a school with exactly the same issue with the master search randomly disappearing. Any information on why it would happen?

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  • Hi Jake and Jackie, if this is a regular occurrence, please report it to us using the form at the top of the page. I'm afraid I'm not able to provide an answer as to why this happens at the moment, as we are currently investigating.

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