Go to School > School Details. Check what your school phase is.
- If this is set as Special or PRU, you won't need to complete this section of the census.
- If this field is incorrect, you can click it to change your school phase.
- If this is not set to Special or PRU and you still can't access the Pupil Reconciliation section of the census, please contact the Support Team if supported by Arbor, or your Support Partner if not supported by Arbor.