Why is the old attachment linked to my new mail merge email?

Attachments aren't automatically deleted from the Mail merge email page - they will still be there until you remove them when you next visit the page.

This will happen in these cases:

  • When you save the email as a draft
  • When you click Proceed - the draft will be saved including the attachment
  • When you click to go back to your previous page

You can see some best practice guidance on managing attachments here: Attachments and Email Drafts

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