Arbor Academy Parental Engagement Course

Agenda How to book Pre-Training Info Post-Training Info

This course is designed for schools wanting to roll out Arbor's Parental Portal and Arbor App over time. The course is made up of 5 x 1-hour sessions as part of a half termly course.

You will need to attend all 5 sessions to complete the course.

As this is an Arbor Academy session, you will be joining alongside other Schools.

Parental Engagement

Session Title Description/Content Approx. Duration (in Mins)
Session 1: Preparing for engaging with your Parent Community

Aim of the session is to support schools in preparing for launching the parent portal including some best practice tips and tricks to clean up your Guardian data.

This session covers: using the data quality dashboard for data checks, resolving suspected duplicates, updating information in bulk, data retention policy and cleaning up your school data, ensuring guardian comms status is set correctly, adding and finding Guardian Profiles after migration and editing/adding information to the Guardian profiles.

Session 2: Setting up the Parent Portal

An introduction to the Parent Portal and Arbor App.

In this session, you will learn how to set up what the Parent Portal will include (what the Guardians can see), set up and prepare communication templates, send out communications using the Communications module to collect any missing information and to let them know it is coming.

Session 3: Releasing Parent Portal & Arbor App

This session covers: enabling Parent Portal for Parents, providing access to the Parent Portal, accepting/rejecting changes to contact information, setting up In App Messaging, sending an In App Messages and managing replies.

Session 4: Clubs and Trips

This session covers: creating a club, adding sessions, membership prices and participants, creating new trips, managing trip prices, adding trip participants, recording parental responses and an overview of consents

Session 5: Parents & Guardian Evening Bookings

In this final session you will learn how to create a new Guardian Consultation, set staff availability, schedule and book a Timeslot via the office, view consultations from the Parent Portal (how parents view & book), print a staff/guardian timetable, change staff members and cancel individual meetings.



Please note: The timings above are approximate. Actual timings will depend on number of attendees and level of Chat and Q&A interaction from attendees during the session.


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