eLearning: First Time Logging in and Top Tips

Welcome to the Arbor eLearning module for the First Time Logging In and Top Tips. This module is suitable for all users.

In this module you will:

  • Learn how to log in to Arbor for the first time.
  • Understand My Homepage and what is visible for different kinds of users.
  • Discover our top tips for using the system.

This module should take around 15 minutes to complete.

Logging in for the first time My Homepage Top Tips Test of Learning

Once your Arbor site is ready for you to use, you will receive an email containing the web address that you will use to log in to Arbor going forwards. This email will come from the Arbor Champion at your school, and if you are the Arbor Champion you will receive this information directly from Arbor.

Your school's Arbor URL will be formatted as:


This link will take you to a screen where you can create your login password.


You can set up your password by clicking on the First time logging in? link highlighted on the screenshot above.


This window will then appear. You must enter your work email address into this email address field, and then click the Set Password button. You will then receive an email instructing you how to set up your password. The criteria for passwords in Arbor is as follows:

  • The password must be at least 8 characters in length.
  • The password must contain at least one letter.
  • The password must contain at least one number.
  • The password must contain at least one lowercase and one uppercase letter.

Finally, you will need to accept Arbor's Terms and Conditions. You will then have set up everything you need to log in to Arbor!

If you prefer videos, please watch the one we've linked below:

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