Do I have to put my password in every time to log into Parent Portal or the Arbor App?

You don't have to put your password in every time!

Arbor App

Save your password and fill it in automatically using your phone's built-in Face ID, fingerprint scan or pin entry: Logging in on the Arbor App

Please note that if you haven't logged into the Arbor App for 1 month, you'll need to enter your password the next time you log in.

Parent Portal

You can use the built-in password manager in your browser. For example, on an iPhone, go to your AutoFill Password settings, and switch this on.



When logging in and inputting your password, you can click Passwords above the keyboard to add in your saved password. 



Top tip: You may need to click back into the password field for it to be filled in.


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Please note that the link below cannot be used:

  • for requesting functionality changes as it is not monitored by our Product Team.
  • for contacting us for support, as it is not monitored by our Support Team.
  • by parents and guardians - please contact your school instead.

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