Payment frequency - When are funds and money from card payments paid out to my bank account?

Arbor pays out funds received from card payments to bank accounts on a weekly basis, on Mondays (minus any refunds).

It is not possible to:

  • change how often payments are made (such as monthly or daily)
  • change which day payments are made on

Most UK banks deposit payouts into your bank account as soon as they are received, though some may take a few extra days to become available.

If your bank account cannot receive a payout for any reason, your bank returns the funds to the Stripe Connected Account created for your school. It can take up to an additional five business days for your bank to return the payout and inform us that it has failed. Should this occur, check the bank account information you provided was correct. If you have verified the information was correct, contact us.

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