Do we migrate payment details and account balances?

We don't migrate payment information or account balances from any MIS provider.

You will need to:

To see how to bring over balances for clubs and trips, please see this article: Do we migrate Trips, Clubs or Wraparound Care (breakfast club or after-school club)

If you have balances you'd like to bring over from your Cashless Catering system, you can see our guidance on how to integrate with Civica or Live Register.

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Please note that the link below cannot be used:

  • for requesting functionality changes as it is not monitored by our Product Team.
  • for contacting us for support, as it is not monitored by our Support Team.
  • by parents and guardians - please contact your school instead.

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