Alternative Provision at a Company Errors 2395, 2397 and 2398

For full guidance on recording this information, please take a look at this article:Recording Alternative Provision placement details

Error 2395

Where AP Setting Type is provided, Company number and AP Postcode must also be provided.

The placement is at a company

If the placement is at a company, there must be a Company number and Postcode recorded.

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Go to School > Linked Organisations > Companies and click on the company. Make sure the Registration number and postal address are added.

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The placement is at a different organisation

If the placement is not at a company, there should not be a Setting Type chosen.

Go to the Education & Employment history section of the student's profile, click into the placement and remove the Setting type.

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Error 2397

Company number is invalid for a school arranged alternative provision (AP) placement.

Go to School > Linked Organisations > Companies and click on the company. Make sure the Registration number is correct.

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Error 2398

Postcode is invalid for a school arranged alternative provision (AP) placement.

Go to School > Linked Organisations > Companies and click on the company. Make sure the postal address is correct.

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