Alternative Provision at a Company Errors 2395, 2397 and 2398

For full guidance on recording this information, please take a look at this article: Recording Alternative Provision placement details

Permissions

  • School: General Admin: Administer - Manage alternative provisions.
  • Staff Profile: Contact Details: Administer - Add contact details or postal addresses for institutions.

If you don't have permission, you'll need to ask your admin team to give you permission using these instructions.

Error 2395

Where AP Setting Type is provided, Company number and AP Postcode must also be provided.

The placement is a Sole Trader

It is possible for your AP provider to be a sole trader, and not have a companies house number. If this is the case, then you can include a note on COLLECT against error 2395 to say that the AP provider is a sole trader.

The placement is at a company

If the placement is at a company, there must be a Company number and Postcode recorded.

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Go to School > Linked Organisations > Companies and click on the company. Make sure the Registration number and postal address are added.

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The placement is at a different organisation

If the placement is not at a company, there should not be a Setting Type chosen.

Go to the Education & Employment history section of the student's profile, click into the placement and remove the Setting type.

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Error 2397

Company number is invalid for a school arranged alternative provision (AP) placement.

Go to School > Linked Organisations > Companies and click on the company. Make sure the Registration number is correct.

Screenshot_2022-09-07_at_08.51.03.png

 

Error 2398

Postcode is invalid for a school arranged alternative provision (AP) placement.

Go to School > Linked Organisations > Companies and click on the company. Make sure the postal address is correct.

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