Chloe Hughes
Articles
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Parents can't sign up to and pay for the club (Standard Clubs)
It can be frustrating for guardians when they try to sign their child up for a Standard Club on the Parent Portal or Arbor App but can't see the club or complete the booking. These issues are almos...
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Changing the order of Guardians on the Student Profile
The article explains that the order of Guardians in the student profile cannot be changed if they share the same priority, as it defaults to the most recently added profile. It also details how to ...
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Find a profile using the Arbor ID
Every profile, Staff, Student and Guardian, will be assigned a unique ID number when their profile is created. See further details here: Using Arbor ID and unique identifiers For Students and Staf...
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Delete a consent
You can delete a consent if it has been added in error. This will remove records of all the Student's Consents within the Consent you are deleting. Deleting a Consent Go to Students > Parents & Gua...
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How do I record NRPF (No Recourse to Public Funds)?
This article explains how to record students eligible for Free School Meals under the No Recourse to Public Funds (NRPF) provision in Arbor. It details the process of logging FSM eligibility, addin...
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Add a student as part of the SEN Unit or Resourced Provision
This article provides instructions on how to add or amend a student's SEN status to indicate their participation in a SEN Unit or Resourced Provision. It details the steps to access the Student Pro...
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Edit or delete an SEN/ALN need or SEN/ALN Status
This article explains how to edit or delete Special Educational Needs (SEN/ALN) statuses and needs in a student profile. It outlines the necessary permissions required to manage these details and p...
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Why is there a difference between my Pupil Premium reporting pages?
This article explains the differences between the Pupil Premium reporting pages in a school system, detailing how to view current and past Pupil Premium recipients and eligible students. It highlig...
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Add and remove a Service Child status on a Student Profile
This article explains how to add, remove, and modify a Service Child status on a Student Profile. It details the steps for adding a Service Child status, ending it, changing dates, and deleting the...
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Checking which students are disabled
This article explains how to add and check the medical condition of students classified as disabled in the student profile. It details the steps to add a medical condition and how to view students ...