Jonathan
Articles
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Set a student as Pupil Premium
This article explains how to set a student as Pupil Premium Eligible in Arbor by selecting specific indicators from their profile, such as Free School Meals and Looked After status. It clarifies th...
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Deleting invoices and correcting incorrect initial balances
This article explains how to delete incorrectly set initial balances for student payment accounts, specifically for top-up accounts. It outlines the necessary permissions and steps to delete an inv...
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Report on Weekly Registration Form Attendance Percentages
This guide details how to see a list of students weekly attendance from the Students > Attendance > Statistics page, collated by Registration Form, in two different formats: lesson attendance (pres...
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The year group a student joined in is missing
This article explains how to address the issue of missing year group information for students who joined a school using Arbor. It details the steps to add year groups for previous years and enrol s...
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Unknown and uncategorised meals and how to fix them
This article provides steps to resolve issues with unknown and uncategorised meals in the school meal system. It highlights checking year group assignments and meal choices to ensure accurate categ...
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Adding and removing a student EAL status
This article explains how to assign EAL (English as an Additional Language) status to a student's profile by adding their language abilities in the appropriate section of the student record. Adding...
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Student Numbers
The article explains how to manage Student Numbers in the school system, including adding, editing, and reporting on them. It clarifies the differences between Student Numbers and Arbor Student IDs...
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How to create a 'Welcome to Arbor' email for your staff
This guide is designed for Secondary Schools who are onboarding to Arbor and have just gone live. This guide will show you how to create a welcome to Arbor email to help staff log onto the system f...
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Inspect and fix CTFs errors
This article provides guidance on how to inspect and fix errors encountered when uploading CTFs (Common Transfer Files). It covers common issues such as uploading ADT files, missing pupil identifie...
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Find your overall staff absence percentage
This article provides a step-by-step guide to calculate the overall staff absence percentage using a report template. It includes instructions for creating the report, viewing staff absence statist...