Jonathan
Articles
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The year group a student joined in is missing
This article explains how to address the issue of missing year group information for students who joined a school using Arbor. It details the steps to add year groups for previous years and enroll ...
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Report on Weekly Registration Form Attendance Percentages
This guide details how to see a list of students weekly attendance from the Students > Attendance > Statistics page, collated by Registration Form, in two different formats: lesson attendance (pre...
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See a breakdown of payment methods for a trip
If you need to see the different payment methods for money received from Trips, just follow the steps outlined below. Go to School > Payments > Reconciliation > Money Received. Click into the filt...
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See and access trips for past years
You may need to access past trips to see things like past balances or participants. To do this, just follow the steps below. Permissions School: Extra Curricular: Administer - Edit school trips...
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Student Numbers
The article explains how to manage Student Numbers in the school system, including adding, editing, and reporting on them. It clarifies the differences between Student Numbers and Arbor Student IDs...
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Unknown and uncategorised meals and how to fix them
This article provides steps to resolve issues with unknown and uncategorised meals in the school meal system. It highlights checking year group assignments and meal choices to ensure accurate categ...
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Can I turn off Alerts e.g birthday alerts?
Users cannot turn off birthday alerts and other notifications on the homepage, but they can dismiss individual alerts or use the Bulk action button to dismiss multiple alerts at once. On your homep...
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Creating a Staff Welcome to Arbor Email Template
This guide will show you how to create a welcome to Arbor email to help staff log onto the system for the first time. You may want to do this if you have set staff up over a period of time, but wan...
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Adding and removing a student EAL status
This article explains how to assign EAL (English as an Additional Language) status to a student's profile by adding their language abilities in the appropriate section of the student record. Adding...
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Inspect and fix CTFs errors
This article provides guidance on how to inspect and fix errors encountered when uploading CTFs (Common Transfer Files). It covers common issues such as uploading ADT files, missing pupil identifie...
