Arbor Support Team
Articles
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Week by week guide for the Brand New School Extended Journey
This article provides a detailed week-by-week onboarding guide for new schools using the Arbor MIS, outlining tasks and training to be completed over 12 weeks to ensure a smooth transition and effe...
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Training for Brand New Site Setup Schools
Please note This guide is for schools that are moving to Arbor and don't currently have an MIS or a brand new school opening soon. Please note the following can vary for a GroupCall API migrator, ...
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Preparing to set up and launch your Priority Operations
This article provides a comprehensive guide for schools to prepare for the launch of various Priority Operations in Arbor, including Behaviour, Parent Portal, My Classroom, Interventions, Student P...
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Your end of year process when migrating over Summer
This article guides managing the end-of-year process when migrating to Arbor during the summer holidays. It emphasises completing the New School Year Setup in the current system before migration, d...
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Key Contact Details Form
Please download the document attached to the bottom of this page & fill in your Key Contact details as required. Please note the following can vary for a GroupCall API migrator, we are working o...
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Change Management when moving your MAT/LA to Arbor
This article provides guidance on change management for Multi-Academy Trusts (MATs) & LAs transitioning to Arbor. It emphasises the importance of effective communication strategies to ensure staff ...
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Roles and Responsibilities - New MIS Setup
This guide is to help you understand the different roles and responsibilities at your school and here at Arbor, to ensure your onboarding journey is a success. Please note the following can vary f...
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Checking Behaviour Types & Adjusting Severities
This guidance is intended for those schools that are currently onboarding and are close to their Go-Live date. For those schools that have already completed onboarding who would like to explore the...
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Onboarding Training Schedule
We have launched the Arbor Training Hub! Your go-to place for all your onboarding training, resources such as recordings of previous webinars plus links to live training sessions. Onboarding Train...
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How to book your 1-1 training (inc Behaviour, Assessments)
As part of your move to Arbor, you may have chosen to purchase additional training to cover topics such as setting up Behaviour and/or Assessments in Arbor. These courses are bespoke 1-1 training w...
