Replacing a student's UPN

If you need to add a UPN because the student currently doesn't have one, follow this article on Adding a UPN to a student.

The current UPN is incorrect

If the UPN on a Student Profile is incorrect, you can change this by removing the existing UPN, and then adding a new one.

Go to the Student Profile and click on UPN in the Identity section.

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Click the orange Edit button.

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Click the red Delete UPN button.

Click the red Delete button. You'll then need to add in the new UPN.

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The UPN is Temporary and needs to be changed

If the UPN was Temporary in Arbor, it will say Temporary UPN under the Identity section of the Student Profile.

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To change this to a permanent UPN, click on the Temporary UPN, then click the orange Edit button.

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Untick the Temporary box

Enter the UPN in the Existing UPN field, or leave this blank for a random UPN to be assigned.

Click the green Assign UPN button.

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