Getting Started with Arbor

• Why isn't Arbor working?
• How Do I Login to my School?
• What is on the main Arbor Dashboard?
• How do I analyse Attainment on the Arbor Dashboard?
• How do I use the search feature in Arbor?
• How do I view My Classes?
See all 10 articles

Activities - Clubs and Trips

• How do I set up a Club?
• How do I set up a Trip?
• How can I manage Consents in Trips?
• How can I set up club and Trip Pricing and Payments?
• How do I send a Mail Merge Emails from a Trip?

Admin

• How can users log in to Arbor for the first time?
• How can I reset a password or resend login details?
• How can I edit Password Rules for Arbor?
• How do I add staff email addresses in bulk?
• How do I use the Data Quality Dashboard?
• How do I create a class list?
See all 12 articles

Applicants

• How do I set up the Intake Season to Accept Applicants?
• How do I add Applicants (New and existing students)?
• How do I import and check an ATF (Applicant Transfer Files) Import?
• How do I enrol applicants?
• How do I edit, withdraw or reject Applicants?
• What are Applicant Buckets and Intake Groups?

Assessments - Formative

• How do I set up a Curriculum Tracking Assessment?
• How do I set Curriculum Expectations?
• How should I choose a curriculum?
• How should I choose a marking scale for my curriculum?
• How do I enter marks in Curriculum Tracking?
• How can I analyse Curriculum Tracking results using the Analysis Overview page?
See all 13 articles

Assessments - Summative

• Arbor Summative Assessment Framework - Overview
• What is shown in a markbook?
• How do I access the markbook for my class?
• How do I access any markbook (SLT)?
• How do I set up a Summative Assessment?
• How do I set up Grade Point Scales and Marking Grade Sets?
See all 25 articles

Assessments - DfE

• How do I set up standardised assessments?
• How do I input marks to standardised assessments?
• How do I import KS2 results using a CTF?
• How do I set up P Scale Mark sheets and input marks?
• How do I export my SATs Results?
• How do I set up a Phonics Screening Check?

Attendance

• What is the Daily Attendance Dashboard?
• How do I print an Emergency Evacuation Register?
• How should a Teacher take attendance?
• How can a member of the admin team take attendance?
• How can I manage my lesson from the Lesson Dashboard Overview?
• How can I see student context?
See all 25 articles

Behaviour

• Physical interventions
• How do I log a Behaviour Incident?
• What information should I record on a Behaviour Incident?
• How do I review and edit a Behaviour Incident
• How do I take action or resolve a Behaviour Incident?
• How do I report on Behaviour Incidents?
See all 22 articles

Census

• Autumn 2018 School Workforce Census
• How to Complete Census Dry Run
• What do I need to do on Workforce Census Day?

Census Error Codes

• Spring Census On-the-day Errors
• Most Common School Census Error and Query Codes
• How do I resolve errors regarding Childcare places?
• Free School Meal Errors (1741, 1761, 1762, 1763, 1766, 1767, 1768)
• UPN/ ULN Errors (1500, 1510, 1520, 1530, 1540, 1550, 1570, 1573, 1575, 1578)
• Error 3130 - Missing 30 hours eligibility code
See all 14 articles

Census Error Codes: School Workforce Census

• SWF Census - Query 4100Q
• SWF Census - Query 4160Q
• SWF Census - Error 4190
• SWF Census - Error 4220
• SWF Census - Error 4310
• SWF Census - Error 4380
See all 30 articles

Communications

• How do I edit who are Permitted Senders of Communications?
• Accessing the Communications Dashboard
• How to view sent and received Communications
• How to send an email from the Communications Dashboard
• Sent Emails Log
• How to send an SMS from the Communications Dashboard
See all 16 articles

Custom Report Writer

• What's on the All Reports page?
• How do I create a report in Custom Report Writer?
• How do I view, edit or schedule a report?
• GLD Calculations in Custom Report Writer
• How do I fix expired reports in the Custom Report Writer?

Data Management

• What is Arbor's Data Protection Policy to comply with GDPR?
• Resolving duplicate staff or guardians
• Data Export : Assessment Results : Export Results
• How to import a CTF file
• School : Data : Export : Data Returns : Dashboard
• School : Data : Export : LGfL Export : Automatic Export Jobs
See all 7 articles

Demographics Reports

• Demographics: Birthday
• Child Protection Students : Statuses
• Child Protection Students : Summary
• Derived Indicators: Age: (selected age)
• Derived Indicators : Background : Early Years Pupil Premium (EYPP)
• Derived Indicators : Background : Ever 6 FSM
See all 23 articles

Enrolment

• Bulk enrolment into courses/classes
• Student enrolment
• How to create a Class List for a course
• How do I use Auto Enrolments?
• Enrolment: Registration Forms: Dashboard: Demographics
• How do I remove an auto enrolment from a teaching group, form, or house?
See all 16 articles

Examinations

• How do I schedule candidates for exams?
• How do I remove awards or units from my Qualification Offering?
• How do I set up exam rooms?
• How do I assign candidates to and remove candidates from exam seats?
• How do I submit candidate entries to the awarding bodies?
• How do I enter Exam results in Arbor?
See all 13 articles

Group MIS

• How do I manage the schools in my group?
• How do I Analyse my Group's data?
• How do I add Users to my Group MIS?
• How do I Manage User Access, Business Roles and Permissions in the Group MIS?

HR, Contracts and Salaries

• How do I add and manage staff Probations?
• HR Admin - Steps To Update Staff Contracts, Pay Scales and Allowances
• HR Admin - Allowances
• HR Admin - Checks
• HR Admin - Staff Contracts
• HR Admin - Pay Scales
See all 8 articles

Interserve Guide

• How do I bulk edit marks?
• How can I add teaching groups to courses?
• How do I transfer multiple students to another Programme or Instance?
• How to disable a staff members access into Arbor
• How can I send logins to a new staff member?
• How can I reset a staff members password?
See all 23 articles

Interventions

• What are Interventions?
• How do I create an Intervention from the Intervention Dashboard?
• How do I add student strategies?
• How do I use Intervention Categories?
• How can I edit an Intervention?
• How do I set up and schedule sessions for Intervention Groups?
See all 12 articles

Insight

• What is Arbor Insight's Data Protection Policy?
• Financial Benchmarking Reports
• Gap Reports
• Attainment & Progress Report
• Ofsted Readiness Report
• How to purchase reports
See all 8 articles

Meals & Meal Payments

• Setting Up Meals - A step by step guide
• Meals Daily Summary Page
• What time are dinner money payments taken out of a students fund / are invoiced in Arbor?
• Meals Timetable
• Meal Balances & Recording Meal Payments
• Meal Reports
See all 10 articles

Medical & Linked Organisations

• How do I manage my school's Medical Institutions?
• How can I manage students' Medical conditions and plans?
• Linked Organisations

New school Year Setup

• How Do I Complete The New Academic Year Set Up?
• How Do I Copy My Assessments To The Next Year?
• How Do I Set Up Part-Time Reception Students?

Parent Portal Admin

• Parent Portal Settings
• Parental Consents
• How do I approve changes made on the Parent Portal?
• Sending and resending Parent portal login details to Guardians
• How can I resend Parent Portal login details?
• Parents Evening and Creating Guardian Consultations
See all 7 articles

Parent Portal as a parent

• Unable to login - Parent/Guardian's Guide
• Using Parent Portal - A Parent's Guide
• Student Profile Overview
• How do I register my child for a Club?
• How do I register my child for a Trip?
• Parent Portal- Dashboard
See all 14 articles

Partners and Integrations

• API Users management process (CPOMS, Wonde, Inventry etc.)
• New ParentPay Process
• How do I integrate with Atomwide / LGFL?
• Local Authority Report - Capita One Export (B2B Open Student Export)
• ParentMail - Student and Staff Templates
• Tucasi
See all 7 articles

Payments

• Why do I need to verify my identity to use card payments in Arbor?
• How do I set up a new Customer Account Type?
• Reviewing Balances & Adding Top Ups
• Reviewing and Cancelling Invoices
• Reviewing and Logging Refunds
• Cancelling Top Ups
See all 9 articles

Report Cards

• How can I send a Report Card to parents?
• How to Create a Report Card
• How to link an Ad-Hoc Assessment to Report Cards
• How to edit/download a Student's Report Card
• How to bulk download Report Cards
• Common Report Card Questions

Roles and Permissions

• What are Roles and Permissions in Arbor?
• How do I view and add Permissions to Business Roles in Arbor?
• Adding a Business Role to a member of staff
• How to view all Permissions in Arbor
• How to add an Ad- Hoc permission for a member of staff
• How to check a user's permissions
See all 8 articles

Staff

• How do I check and update Staff Details?
• My Classes
• My Calendar
• Browse Staff
• How do I Add a New Staff Member and create a new staff profile?
• Adding, amending and deleting information from staff profiles
See all 21 articles

Staff: Staff Cover

• How can I manage cover and view cover statistics?
• How do I assign cover?
• How do I cancel an arranged cover?
• How does a teacher view a cover lesson?
• How do I download cover slips and cover registers?

Students

• What can I do in Browse Students?
• How do I view a student profile in Arbor?
• What information can I view and edit on the Student Profile?
• What can I access from the left hand menu in the student profile?
• Attendance on the Student Profile
• Student Profile- Behaviour
See all 18 articles

Student Portal

• Student Portal Dashboard
• Student Portal- My Calendar
• Student Portal- My Account

Courses & Classes and Timetable Management

• How can I manage my school, student and staff timetables at a glance?
• How do I set up Programmes & Courses
• How Do I Setup Timetables for Submodules, Courses & Lessons?
• How do I Edit the Timetable via Courses and Classes?
• How do I move a course?
• Generate Printable Timetables
See all 18 articles