JIRA/Zendesk Sync
Activity overview
Latest activity by JIRA/Zendesk Sync-
JIRA/Zendesk Sync created an article, The Phonics Screening Check
Setting up the Assessment Adding the Template To add the Phonics Check assessment, go to Students > Assessments > DfE Assessments. Click the green Load Assessment Template button in the top-right o...
-
JIRA/Zendesk Sync created an article, Setting up standardised assessments
When should we set up our assessments? When setting up your assessments, you can select an assessment date. Please do not set your assessment date as the year before the assessment takes place. For...
-
JIRA/Zendesk Sync created an article, Inputting marks into standardised assessments
Go to Students > Assessments > DfE Assessments. Click into the assessment you would like to input marks for and click the Input Marks button. Next, to the student's name click into the bla...
-
JIRA/Zendesk Sync created an article, How do I remove a permission from a user?
Permissions are removed in only two ways: By editing the Business Role You can only modify the permissions of the business role, not a user if the permissions came from a business role. This affect...
-
JIRA/Zendesk Sync created an article, Viewing a staff member's permissions and giving them an Ad-Hoc permission
To see a staff member's permissions, go to their staff profile and click Roles & Permissions > Permissions from the left-hand menu. You can add permissions for a member of staff straight from th...
-
JIRA/Zendesk Sync created an article, SMS Billing and how to top up your SMS credits
Arbor's powerful built-in messaging platform allows you to quickly and easily contact students, guardians and staff. While emails are free to send, there is a small processing fee for SMS. To keep ...
-
JIRA/Zendesk Sync created an article, How to purchase reports
To access your school's Insight Portal, go to School > Insight. Choose the reports you want to purchase by clicking the Add button next to each report series you'd like to purchase. Once you h...
-
JIRA/Zendesk Sync created an article, Seeing, editing and removing evidence of Curriculum Tracking
Viewing evidence Go to Students > Assessments > Formative Tracking > Analysis > Evidence. The Evidence page allows you to view all of the evidence that has been uploaded for a curriculum. Use the f...
-
JIRA/Zendesk Sync created an article, I've printed my Proforma Invoice, where are my reports?
We wait until we’ve received your payment before the reports are unlocked. If you’re paying by cheque, we just wait to receive it, not for it to clear, so it shouldn’t be too long. You’ll get an e...
-
JIRA/Zendesk Sync created an article, What premium reports do you sell for schools and how much do they cost?
Our paid-for reports are based on Analyse School Performance data (ASP is the government’s replacement for RAISEonline which ended on 31st July 2017). They go into more detail on specific themes an...
