JIRA/Zendesk Sync

The Phonics Screening Check

1. Assessments
2. Statutory / DfE Assessment

Setting up the Assessment Adding the Template To add the Phonics Check assessment, go to Students > Assessments > DfE Assessments. Click the green Load Assessment Template button in the top-right o...

• Edited August 22, 2019 10:04
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• 2 votes

Setting up standardised assessments

1. Assessments
2. Statutory / DfE Assessment

When should we set up our assessments? When setting up your assessments, you can select an assessment date. Please do not set your assessment date as the year before the assessment takes place. For...

• Edited August 22, 2019 10:02
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• 1 vote

Inputting marks into standardised assessments

1. Assessments
2. Statutory / DfE Assessment

Go to Students > Assessments > DfE Assessments.   Click into the assessment you would like to input marks for and click the Input Marks button.      Next, to the student's name click into the bla...

• Edited August 22, 2019 10:03
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• 0 comments
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How do I remove a permission from a user?

1. Roles and permissions
2. Roles and Permissions

Permissions are removed in only two ways: By editing the Business Role You can only modify the permissions of the business role, not a user if the permissions came from a business role. This affect...

• Edited April 29, 2019 11:12
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Viewing a staff member's permissions and giving them an Ad-Hoc permission

1. Roles and permissions
2. Roles and Permissions

To see a staff member's permissions, go to their staff profile and click Roles & Permissions > Permissions from the left-hand menu.   You can add permissions for a member of staff straight from th...

• Edited December 16, 2020 20:13
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• 0 comments
• 2 votes

SMS Billing and how to top up your SMS credits

1. Communications
2. Setting up communications

Arbor's powerful built-in messaging platform allows you to quickly and easily contact students, guardians and staff. While emails are free to send, there is a small processing fee for SMS. To keep ...

• Edited March 02, 2021 10:20
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• 0 comments
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How to purchase reports

1. Insight
2. Insight

To access your school's Insight Portal, go to School > Insight. Choose the reports you want to purchase by clicking the Add button next to each report series you'd like to purchase.   Once you h...

• Edited January 21, 2020 08:35
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Seeing, editing and removing evidence of Curriculum Tracking

1. Assessments
2. Formative Assessment

Viewing evidence Go to Students > Assessments > Formative Tracking > Analysis > Evidence. The Evidence page allows you to view all of the evidence that has been uploaded for a curriculum. Use the f...

• Edited November 25, 2020 10:38
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What is Arbor Insight's Data Protection Policy?

1. Insight
2. Insight

For an overview of how we protect your data, take a look at our website. 1. We only process aggregated and anonymised dataArbor’s Insight service never processes any personally identifiable data fr...

• Edited December 11, 2018 10:09
• 1 follower
• 0 comments
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I've printed my Proforma Invoice, where are my reports?

1. Insight
2. Insight

We wait until we’ve received your payment before the reports are unlocked. If you’re paying by cheque, we just wait to receive it, not for it to clear, so it shouldn’t be too long. You’ll get an e...

• Edited January 21, 2020 09:01
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• 0 comments
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