Arbor-Support-Team
Articles
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Readiness for Go-Live Checklist - New MIS Setup
Please note This guide is for schools that are moving to Arbor and don't currently have an MIS or new school schools that are opening soon. It’s nearly time to start taking attendance in Arbor! W...
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Week by Week Guide - New MIS Setup
Welcome to Arbor! Congratulations on choosing Arbor as your new MIS and welcome to the Arbor community of schools. If you’re a new school that is opening soon or a school that doesn’t currently use...
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Checking Behaviour Types & Adjusting Severities
This guidance is intended for those schools that are currently onboarding and are close to their Go-Live date. For those schools already in Account Management who would like to explore the full pot...
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When to complete your Arbor Onboarding Training
When should I complete my Arbor Onboarding Training? Your Arbor Onboarding Training is now available to book via the Arbor Training Hub. The training is broken down into individual courses, making ...
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How to Manage Risk When Moving to Arbor
Projects by their very nature can be inherently risky, with multiple moving parts all happening at once, and it can sometimes be difficult to keep tabs of exactly what is happening. Risks are typic...
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Preparing to set up and launch your Priority Operations
What are Priority Operations? Priority Operations are modules within Arbor that are customisable and therefore require some planning and set-up to make sure your school gets the most out of them. ...
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Onboarding Training Schedule
We have launched the Arbor Training Hub! Your go-to place for all your onboarding training, resources such as recordings of previous webinars plus links to live training sessions. Onboarding Train...
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Pre-Migration Data Cleansing
What is it? The first big milestone of your move to Arbor is the migration of data from your existing MIS. Your Customer Onboarding Manager will give you details of our migration process during you...
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Readiness for Go Live - Manual Migration Schools
Please note! This guide is for schools that are moving to Arbor from an existing MIS that we don't have a migration tool for. 1. Complete all necessary site set up Before you Go Live, the relevan...
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Manual Migration FAQs
What is a Manual Migration? A manual migration is completed when a school is moving to Arbor from a system that we can not pull the data from automatically. The process involves your Project Team a...