Arbor Support Team
Articles
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Checking Behaviour Types & Adjusting Severities
This guidance is intended for those schools that are currently onboarding and are close to their Go-Live date. For those schools that have already completed onboarding who would like to explore the...
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Manual Migration Guides List
Here at Arbor we want to ensure you have as much relevant information available to you as we possibly can, so we've put together the below glossary of guides that will enhance your onboarding exper...
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Groupcall API Switch over process guide
This guide is intended for schools and Multi-Academy Trusts (MATs) transitioning their data from SIMS to Arbor using the Groupcall API. Carefully follow these steps and consider the recommendations...
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Training for Manual Migration Schools
Please note This guide is for schools that are moving to Arbor from an MIS that we don't currently have an automatic migrator tool (e.g. SchoolPod). Please note the following can vary for a GroupC...
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Readiness for Go Live - Manual Migration Schools
Please note! This guide is for schools that are moving to Arbor from an existing MIS that we don't have a migration tool for. Please note the following can vary for a GroupCall API migrator, we ar...
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Week by Week Guide - New MIS Setup
Welcome to Arbor! Congratulations on choosing Arbor as your new MIS and welcome to the Arbor community of schools. If you’re a new school that is opening soon or a school that doesn’t currently use...
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Readiness for Go-Live Checklist - New MIS Setup
Please note This guide is for schools that are moving to Arbor and don't currently have an MIS or new school schools that are opening soon. It’s nearly time to start taking attendance in Arbor! W...
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Week by week guide for the Brand New School Extended Journey
This article provides a detailed week-by-week onboarding guide for new schools using the Arbor MIS, outlining tasks and training to be completed over 12 weeks to ensure a smooth transition and effe...
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Preparing to set up and launch your Priority Operations
This article provides a comprehensive guide for schools to prepare for the launch of various Priority Operations in Arbor, including Behaviour, Parent Portal, My Classroom, Interventions, Student P...
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Roles and Responsibilities - New MIS Setup
This guide is to help you understand the different roles and responsibilities at your school and here at Arbor, to ensure your onboarding journey is a success. Please note the following can vary f...