Customer Education
Articles
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Joining the Arbor HQ Community
Arbor HQ is our online community of over 20000 Arbor users. It's your space to network with fellow Arbor users, share top tips and learn best practice. You'll also find our live webinars and season...
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CPD: Arbor Assessment Advanced Accreditation
As part of our CPD programme, we’re excited to share our course designed especially for experienced Assessment Leads and Data Managers. This CPD-accredited training builds on the Arbor assessment s...
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Arbor Foundations: Meals Setup and Meals Management
Aimed at School Administrators and Office Managers, these courses will teach you how to setup and manage your Meals offering in Arbor.Accessible from the Training hub, the learning path consists of...
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Customer Education Training Catalogue
We offer a range of training options designed to help your school or trust get the most out of Arbor. Below you will find our current training offerings, including Foundation, Intermediate, and Pro...
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Introduction to Customer Account Types
This guide is the first in a series of six. They are designed to provide you with all the necessary information on what customer account types are, how they function and crucially, whether or not y...
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Arbor Foundations for MATs
This session showcases elements of the MAT MIS system to enable a central team to start to develop an understanding of data and how they can support their schools.By the end of this session you wil...
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Arbor Foundations: Payments Plus Training
Aimed at School Administrators and Office Managers, this course will teach you how to set up and manage your school shop. Please note: Payments Plus is the name of the Service for the following pro...
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Arbor Foundations: Payments Setup and Management
Aimed at Business Managers and/or Finance Managers, this course will guide you through setting up your system for card payments and managing your accounts and balances.Accessed from the training hu...
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Arbor Foundations: Parental Engagement
Aimed at School Administrators and Office Managers, this course will show you how to set up and use the Parent App and Parent Portal to manage your communication and engagement with Parents and Gua...
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Prompts to 'Find' data with Ask Arbor
This guide outlines prompts you can use to look something up quickly with Ask Arbor. These are the types of prompts you can find when you click the Find tile to start a new chat. Find prompts aim t...