Contact Arbor Support

Schools, MATs and Support Partners

Please select the appropriate option from the list below to get in touch with any of the following teams at Arbor.

  • Product Support
  • Partner Support
  • Customer Education
  • Customer Onboarding

Looking for a Different Team?

If you have a query for one of our other teams such as Sales or API support, please find their contact email addresses here.

Parent/Guardians and Students

For data security reasons, we are unable to assist you directly. Please contact your school for support or visit our help centre for useful resources.

To help us resolve you query quicker, please provide us with the business role provided on your Arbor profile

Please enter a helpful subject line that outlines a summary of your issue or question.

Help us solve your issue faster! Provide as much detail as possible, including: The steps you've taken in the system, ID numbers or URLs. Important: Do not include sensitive information. We'll provide a secure upload link if needed.

Add a link/URL of page you are querying - this is the long string of text at the top of the Arbor website you're on (e.g. schoolname.uk.arbor.sc).

Add file or drop files here