Managing Arbor AI

This article details how to turn Arbor AI on or off, and advises on what functions can be used to better utilise this feature. Access to each individual Arbor AI feature can be controlled by your school. 

What permissions do I need to use Arbor AI?

You will need the School: Arbor AI: Administer Arbor AI permission to administer Arbor AI. 

You will need School: Arbor AI: View Arbor AI to use any Arbor AI feature.

The following business roles have these permissions applied by default.

Please note: if you have opted to take control of your business roles, then these mappings will not apply. 

Controlling Access to Arbor AI

You can manage acccess to each Arbor AI feature by navigating through the pages in School -> Arbor AI and selecting the pages in the "Settings" section of the navigation. 

You will need the permission School: Arbor AI: Administer Arbor AI to view this page

Global Permissions

The Global Permissions page allows you to: 

• Opt in/out of Arbor AI - see below
• Turn off individual Arbor AI features 

Opting Out of Arbor AI

You can opt out of Arbor AI at any time by visiting the Arbor AI, selecting 'Global permissions' from the sidebar and selecting “Opt-out of Arbor AI” in the General section.

When you click on  “Opt-out of Arbor AI”, a slide over will load. On the slide over, tick “I would like to opt-out of all Arbor AI features” and press the "Opt-Out of Arbor AI" button. 

You will know that your opt out is confirmed because the ‘Opt-out of Arbor AI’ row under the “General” section will say “Yes”. After you have opted out, you won’t be able to enable any Arbor AI features until you have opted back in. 

Opting Back Into Arbor AI

To opt back into Arbor AI, select the ‘Opt-Out of Arbor AI’ row. The slide over will open. Select the ‘I would like to opt-in to Arbor AI features’ checkbox and then click ‘Opt-In to Arbor AI’. 

You will know that you have opted back into Arbor AI because you will see the ‘Feature Controls’ section and the ‘Users’ tab of the Arbor AI dashboards. 

Global Feature Controls

The Global Feature Controls allow you to completely turn off an Arbor AI feature for all of your staff. 

Note: this doesn't include Arbor AI feature in Arbor labs. Labs features can be disabled from the Arbor Labs page. 

Enabling and Disabling a Feature

To enable or disable a feature, click on the name of the feature under the "Global Feature Controls" section. 

A slide over will appear, select the Status of that feature, then click the "Save Changes" button. 

Feature Permissions

Arbor AI gives you a granular way to manage access to each AI feature.

You can access this page by navigating to the Arbor AI -> Settings -> Future Permissions.

To modify the settings, first select the Arbro AI feature in the drop down (see #1). 

1. Arbor AI Feature - Select the AI feature that you want to edit the settings for
2. Exclude These Users From Using Ask Arbor - These individual users will not be able to access the feature
3. Give These Users Explicit Access to Ask Arbor - These users always have access to this AI feature, even if their business roles are opted out.
4. Exclude These Business Roles From Using Ask Arbor - These business roles will not have access to this AI feature. These users will only lose access if all their business roles are opted out, and if they have not been given explicit access individually.
5. Check User Access to Ask Arbor - See below  

Checking User Access

If you want to check access to the Arbor AI feature for an individual member of staff, select the staff member's name in the dropdown. 

The justification for the user's permissions are described in the slide over. 

If the user has access to the feature, you can revoke access by clicking the 'Revoke Access' button. 

If the user does not have access to the feature, a justification will be shown.

Viewing Your Usage

You can view the amount of usage that you have available from the Arbor AI dashboard. 

The Arbor AI dashboard also tells you how many times staff from your school have interacted with each AI feature. As you enable more AI features, then they will appear on the dashboard. 

Note: If you want to try an Arbor AI feature that’s in Arbor Labs, it’s usage won’t affect your fair usage allowance. Their usage is on us! 

You can learn more about usage in this help centre article. 

Managing Ask Arbor 

Ask Arbor is your built-in AI assistant, designed to work within Arbor MIS alongside the data you already rely on every day. It understands your role, your school, and what you’re trying to achieve, so you get the insight and support you need, right when you need it.

Who is Ask Arbor Enabled for By Default?

By default, Ask Arbor is enabled for administrators and leadership staff. Ask Arbor can be enabled for teaching staff, pastoral staff and other staff members if needed (see 'Opted out of Ask Arbor by default' below).

You can enable Ask Arbor for more business roles by navigating to the Feature Permissions page and selecting "Ask Arbor" from the dropdown. 

The following table shows the permissions that are assigned to each business role by default.