Onboarding Managers
Articles
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Week by week guide for Secondary schools moving from SIMs
This guide is designed for schools moving from SIMs to Arbor on the 12 week 'Secondary Onboarding' journey. This may also include middle and all-through schools. Getting StartedYou'll receive a Wel...
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How to activate your account and invite other users
This guide details how to activate your Onboarding Spaces account, and how to invite others. Invitation EmailOnce your onboarding starts, you will receive an email inviting you to Spaces, and it wi...
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How to Check Your Migrated Data in Arbor for Secondaries
This guide is designed for schools moving from their current MIS to Arbor on the Secondary Onboarding Journey, and explains how to check your migrated data on both your Arbor Dummy Site and Final L...
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What to consider when migrating over a holiday or a weekend
The article is designed for primary and secondary schools who are onboarding to Arbor. It details the necessary steps to prepare for the migration, including data backup, training, and manual data ...
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Secure Upload Portal FAQs for schools migrating from Bromcom
This guidance is for schools moving to Arbor from Bromcom. Each school that is moving to Arbor has a Secure Upload Portal (SUP), which should be used to securely send us the data from your current ...
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What to expect: Your onboarding process for secondary schools
This guide is designed for secondary and middle schools who are onboarding to Arbor with an Onboarding Manager. It outlines the key stages and support you will receive during your 12-week onboardin...
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Continuing your Arbor journey with our Customer Success team
This article is for secondary schools onboarding to Arbor and explains how your Customer Success team will work with your school long-term to ensure you're always getting the most value from Arbor....
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What training and support is available for secondary schools after Go Live?
This article is designed for Schools who have recently gone Live on Arbor and completed their onboarding. It is important that you and your team are aware of the help and support available once you...
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What training tools are available to me during onboarding?
To help you successfully navigate your onboarding, you'll have access to a robust set of tools and resources designed to guide you through every step, from data migration and training to preparing ...
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How to prepare for your Secondary Onboarding journey
This article is designed for secondary schools who are moving to Arbor but have not yet started their onboarding. It details what actions they can start to consider before their first week with the...