Aimee Montoya
Articles
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How can parents sign up for the Parent Portal or Parent App if they have a child at more than one school using Arbor?
When a parent logs into the Parent Portal or the Parent App they can see details about their children that attend one school using Arbor. If they have two children attending the same school, they c...
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What is the Other section of the student profile?
Each student has an Other section near the bottom of their profile, containing information that doesn't fit anywhere else on a profile. Permissions You'll need the Admin: Administer All/My Students...
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When will students and guardians be able to see the new year teacher and registration form?
When working through the New School Year Setup process, you'll be asked to: indicate the teachers for your classes in Step 3 (Year Groups and Registration Forms). schedule registers in Step 6. On...
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How can I report migration issues?
If you've recently moved to Arbor and you've found that some data you expected is missing or doesn't match the data you had in your previous MIS you'll need to check in Arbor where you expect the d...
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Can I reset a step in the New Year Setup?
We know that sometimes when you're setting up the new year in Arbor you may make a mistake and need to amend something or start the step over. There's no dedicated button to reset a step in the Ne...
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Can I set up a teacher or staff member up before they start at school?
You can set up a teacher's (or any other staff member's) profile on Arbor before they're due to begin working at your school. Many new users like to get familiar with the way that Arbor works befor...
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How can I charge students for a club after they've attended the session?
In Arbor, paid clubs are designed to be paid for before the session takes place. If your school usually charge guardians after their child has attended the club you can follow our steps below to se...
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Will parents receive more than one password reset when login details are sent?
In Arbor, each parent should have one profile and thus one account. All of their children should be linked to their one guardian profile in Arbor. They will only have one username and password per ...
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Split students into two registration forms for next year
When completing Step 3 of the New School Year Setup process, you need to copy your registration forms over to the next academic year. If you need to split a year group into two registration forms, ...
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How do I check what my registration times are this year?
When you're completing step 6 of the New School Year Setup process to schedule courses and classes and your registration form timetable sessions, you might want to check what your current registrat...