Customer Ops Team
Activity overview
Latest activity by Customer Ops Team-
Customer Ops Team created an article, Which activity type should I choose? Standard Clubs vs Wraparound Care vs Trips
When organising and charging for non-curricular activities, it's essential to use the correct feature in Arbor: a Wraparound Care Club, a Standard Club, the School Shop or a Trip. All three options...
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Customer Ops Team created an article, Wraparound care clubs - FAQs and further reading
This is the final guide in our series on setting up Wraparound Care Clubs in Arbor. This guide covers frequently asked questions, things to note and provides links to further reading.This is the se...
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Customer Ops Team created an article, Wraparound care clubs - Managing participants (Breakfast and after-school clubs)
This final guide in the Wraparound Care setup series outlines Step 5: Managing Participants. This includes how students get signed up for the club—either manually by school staff or through guardia...
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Customer Ops Team created an article, Wraparound Care Clubs - Membership Options (Breakfast and after-school clubs)
This guide, the fifth in the Wraparound Care setup series, focuses on Step 4: Setting Up Membership Options. This determines how students can be signed up for the club, whether by booking individua...
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Customer Ops Team created an article, Wraparound care clubs - Setting prices (Breakfast and after-school clubs)
This guide, the fourth in the Wraparound Care setup series, outlines Step 3: Setting the Accounting Details and Prices for your club. This is a critical step where you can define how the club appea...
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Customer Ops Team created an article, Why am I seeing this page and not the guide linked?
Oops! If you have clicked a link and got taken through to this page, this means the original page has been removed or archived, and we were not able to match the page to a relevant guide.Please use...
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Customer Ops Team created an article, Reporting on attendance session or marks, instead of percentages
When you view Attendance statistics, Arbor often defaults to showing attendance as a percentage of a student's possible marks. However, in some cases, you may want to view the number of sessions a ...
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Customer Ops Team created an article, Wraparound care clubs - Scheduling sessions (Breakfast and after-school clubs)
This guide, the third in the Wraparound Care setup series, focuses on Scheduling Sessions and Defining Session Intervals. This key step determines the specific blocks of time your guardians can boo...
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Customer Ops Team created an article, Wraparound Care Clubs - Adding the Club (Breakfast and after-school clubs)
This guide is the second step in the Wraparound Care setup series. It walks you through creating the Wraparound Care Club and entering the specific details required, such as the club's name, eligib...
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Customer Ops Team created an article, Standard Clubs - Managing Participants
This is the final guide in our standard club setup series. It outlines the two main ways students can be added to the club: manually by the school's admin team or automatically by guardians through...