Customer Ops Team
Activity overview
Latest activity by Customer Ops Team-
Customer Ops Team created an article, Academic Calendar - New School Year Setup (Step 1)
This article guides you through setting up your academic calendar for the next school year, including adding the academic year, and intake season, and configuring term and holiday dates. This is a ...
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Customer Ops Team created an article, Welsh Schools’ Attendance Census/Data Collection
The Attendance Census feature in Arbor Wales allows schools to generate their annual statutory Primary and/or Secondary Attendance Census as required by Welsh Government. This process is essential...
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Customer Ops Team created an article, Student's First Language
This article provides guidance on how schools can assign First Language. It explains how to update these details in bulk or for individual students. The Department for Education (DfE) requires accu...
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Customer Ops Team created an article, Suspension Analysis in MAT MIS
The Suspension Analysis feature in MAT MIS allows MATs to monitor and track suspensions across their schools. This feature provides a set of data tables populated by records aggregated from School ...
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Customer Ops Team created an article, Managing Attendance Fines
The Attendance Fines feature in Arbor allows schools to efficiently manage and track fines related to unauthorised student absences. This tool supports schools in adhering to DfE guidelines by prov...
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Customer Ops Team created an article, Using the Report Library in Arbor
What is the Report Library? The Report Library is a centralised space where you can access both built-in Arbor reports and any Custom Reports you have permission to view. It can be accessed via t...
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Customer Ops Team created an article, Custom Report Writer user interface and user experience improvements
Managing old reports in Custom Report Writer has become a challenge, especially for power users who have accumulated a large number of unused reports but don’t have the time to sort through them. W...
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Customer Ops Team created an article, Sharing Custom Reports with Schools from MAT MIS
This article explains how Multi-Academy Trusts (MATs) using MAT MIS can use the Custom Report Writer (CRW) Pushdown feature to efficiently distribute custom reports to their schools. Using this fea...
