• If I refund a payment, will the transaction fee be reimbursed?
• Why is there an extra £1 charge on the card bank statement?
• When will I see money from card payments in my bank account?
• Which cards do you accept for card payments?
• What is the minimum amount accepted for card payments?
• Initial balances have been set incorrectly
• Can I give a parent a receipt showing they have paid for a Club, Trip or Meal?
• How can we refund leavers or give the money to siblings
• How will I know which payout is from a school on my bank statement?
• Can we take electronic payments in the office?
• Can we issue refunds in bulk?
• Can parents make payments in bulk?
• Can I set up more than one bank account for payouts?
• Who should be put as the controllers/owners and representitive?
• Where are refunds paid to and what to do if a refund isn't paid