Arbor-Support-Team
Articles
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Checking Behaviour Types & Adjusting Severities
This guidance is intended for those schools that are currently onboarding and are close to their Go-Live date. For those schools already in Account Management who would like to explore the full pot...
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How to Manage Risk When Moving to Arbor
Projects by their very nature can be inherently risky, with multiple moving parts all happening at once, and it can sometimes be difficult to keep tabs of exactly what is happening. Risks are typic...
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Preparing to set up and launch your Priority Operations
What are Priority Operations? Priority Operations are modules within Arbor that are customisable and therefore require some planning and set-up to make sure your school gets the most out of them. ...
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Onboarding Training Schedule
We have launched the Arbor Training Hub! Your go-to place for all your onboarding training, resources such as recordings of previous webinars plus links to live training sessions. Onboarding Train...
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Pre-Migration Data Cleansing
What is it? The first big milestone of your move to Arbor is the migration of data from your existing MIS. Your Customer Onboarding Manager will give you details of our migration process during you...
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Readiness for Go Live - Manual Migration Schools
Please note! This guide is for schools that are moving to Arbor from an existing MIS that we don't have a migration tool for. 1. Complete all necessary site set up Before you Go Live, the relevan...
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Manual Migration FAQs
What is a Manual Migration? A manual migration is completed when a school is moving to Arbor from a system that we can not pull the data from automatically. The process involves your Project Team a...
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Training for Manual Migration Schools
Please note This guide is for schools that are moving to Arbor from an MIS that we don't currently have an automatic migrator tool (e.g. SchoolPod). Introduction We recommend that every school co...
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How to book your 1-1 training (inc Behaviour, Assessments)
As part of your move to Arbor, you may have chosen to purchase additional training to cover topics such as setting up Behaviour and/or Assessments in Arbor. These courses are bespoke 1-1 training w...
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Manual Migration Guides List
Here at Arbor we want to ensure you have as much relevant information available to you as we possibly can, so we've put together the below glossary of guides that will enhance your onboarding exper...