Arbor Support Team
Articles
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When to complete your Arbor Onboarding Training (Arbor Foundations Training)
When should I complete my Arbor Onboarding Training? Your Arbor Foundations Training is available via the Arbor Training Hub and will provide you with all the information you need to use your new A...
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Your end of year process when migrating over Summer
This article guides managing the end-of-year process when migrating to Arbor during the summer holidays. It emphasises completing the New School Year Setup in the current system before migration, d...
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Onboarding Training Schedule
We have launched the Arbor Training Hub! Your go-to place for all your onboarding training, resources such as recordings of previous webinars plus links to live training sessions. Onboarding Train...
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How to book your 1-1 training (inc Behaviour, Assessments)
As part of your move to Arbor, you may have chosen to purchase additional training to cover topics such as setting up Behaviour and/or Assessments in Arbor. These courses are bespoke 1-1 training w...
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Mastering Change: Your Guide to change management
This article provides guidance on change management for Multi-Academy Trusts (MATs) & LAs transitioning to Arbor. It emphasises the importance of effective communication strategies to ensure staff ...
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Training for Brand New Site Setup Schools
Please note This guide is for schools that are moving to Arbor and don't currently have an MIS or a brand new school opening soon. Please note the following can vary for a GroupCall API migrator, ...
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Manual Migration FAQs
What is a Manual Migration? A manual migration is completed when a school is moving to Arbor from a system that we can not pull the data from automatically. The process involves your Project Team...
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Pre-Migration Data Cleansing
Pre-Migration Data Cleansing is a crucial step in ensuring accurate data transfer from your existing MIS to Arbor. It involves preparing and amending your current data to enhance its quality before...
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Onboarding Video - New MIS Setup
To get you started on your Arbor onboarding journey, one of the first things you’ll need to do is watch your ‘Welcome to Arbor Onboarding’ video. This will also be provided to you in your 1st email...
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Checking Behaviour Types & Adjusting Severities
This guidance is intended for those schools that are currently onboarding and are close to their Go-Live date. For those schools that have already completed onboarding who would like to explore the...