- Can we attach letters to emails in bulk?
- What do the arrows on the communications log mean?
- Can we send out polls, surveys, Google forms or consent form word documents via email?
- Can we send URLs and links in communication messages?
- File type and maximum file size for files and email attachments
- Why can't I select recipients to send communications to?
- How are staff notified if we choose to notify staff members when an inbound SMS is received?
- Can we change our SMS signature?
- How many credits will my SMS use?
- Can I check how many SMS credits we've used and what they've been used on?
- Can you add a header or footer to an email?
- Can we have access to Sendgrid to monitor our emails?
- Can we unsubscribe a student from communications?
- Can I send Mail Merge Labels?
- Edit communication tags to link to student, guardian or staff
- Is it safe to send communications through Arbor?
- Bcc in Arbor - can recipients see who else an email has been sent to?
- Send an email to governors, volunteers or third party staff
- Email reminders to top up SMS credits
- Can we recall an email, SMS or in-app message?
- Can we stop parents from replying to communications?
- Can we create a fixed penalty notice?
- Why can I not see the Load Template button for email, SMS, letters or In-app messages?
- Sending SMS or emails to members of Staff or to a student's teachers
- Combining messages in Mail Merges
- What happens when someone replies to an email or SMS?