Can parents change a meal choice for their child once it has been made?

Yes, once the school has made meal choices available via the Parent Portal or App, parents and guardians will be able to change the meal choice they have made.

Please note: If the school have specified a cut-off time for meal choices to be made, parents will not be able to edit the meal choice if this time has passed.


How parents can change a meal choice

To edit a meal choice that has already been made, parents/guardians must first remove the current meal choice. If they do not do this first, they will see a red warning message alerting them that "you cannot add a meal choice for [the date], because one already exists. Please remove the existing meal choice first" when they try to change it.

To remove a meal choice:

  • Click on the day they want to change. This will open the edit slideover
  • Update the meal choice to No Choice Selected using the dropdown
  • Click the green Process button to delete the choice

This reverts the day to No choices selected.

 

Once the 'No Choice Selected' option is saved, parents/guardians can click back into the day they want to edit, and select the new choice from the meals options in the dropdown.

 

Was this article helpful?
0 out of 0 found this helpful
I'm still stuck!

Comments

0 comments

Article is closed for comments.