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  1. Arbor Help Centre
  2. Payments, School Shop, Meals, Clubs and Trips
  3. Meals
  4. Meals FAQ

Meals FAQ

  • Can you add dietary information to a meal menu?
  • Do Rotating Meals continue over the school holidays?
  • Can parents change a meal choice for their child once it has been made?
  • Can we charge for a meal if a student is absent?
  • Can we prevent a student's Meals account going into debit?
  • Meals FAQ
  • Can we add staff on Lunch Duty?
  • How to see a report list of Universal Free School Meals (UFSM) students
  • Student has been charged the wrong amount for meals
  • Can we delete a meal?
  • Unknown and uncategorised meals and how to fix them
  • How do I record NRPF (No Recourse to Public Funds)?
  • Parents can't see or make Meal Menu choices
  • London Boroughs free school meals for KS2
  • Why are there no meal registers or meal choices today?
  • How can I log meals for afternoon only nursery students?
  • Adding Free School Meal (FSM) Eligibility
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Contact Us

Arbor Education
Floor 4, FORA
21-33 Great Eastern St
London
EC2A 3EJ

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Hello!

To get you the best help, please let us know if you are a:

Hey parent/guardian

If you need help with your child's account, click here to browse our help materials.

If you still need help, please contact your child's school directly, as we can't give advice or troubleshoot your account for data protection reasons

Hey student!

If you need help with your student account, click here to browse our help materials.

If you still need help, please contact your school directly, as we can't give advice or troubleshoot your account for data protection reasons.