Error 4155

Error Message: Temporary NI numbers must not be supplied. This must be replaced or removed.


Resolution:
The first two characters of the NI number supplied are GB, BG, NK, KN, TN, NT or ZZ. These are only used on temporary NI numbers, you either have to:

  • Remove NI number and submit a validation notes on COLLECT for Query 4160Q which will appear after the number had been removed
  • Replace the temporary one with a permanent one

To replace the NI number:

  1. Go to the staff member's profile
  2. Click on the NI number in the Identity section
  3. Click on the Edit button
  4. Review the data entered, replacing the NI number with a permanent one. It must follow these conditions:
      • Must be 9 characters
      • First two characters must be letters
      • The first letter must not be D,F,I,Q,U or V
      • The second letter must not be D, F, I, O, Q, U or V
      • Next 6 characters must be numbers
      • Final character must be a letter - it needs to be A, B, C, D or space
  5. Click Save Changes
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