Error 4155

Error Message: Temporary NI numbers must not be supplied. This must be replaced or removed.

The first two characters of the NI number supplied are GB, BG, NK, KN, TN, NT or ZZ. These are only used on temporary NI numbers, you either have to:

  • Remove NI number and submit a validation notes on COLLECT for Query 4160Q which will appear after the number had been removed
  • Replace the temporary one with a permanent one

To replace the NI number:

  1. Go to the staff member's profile
  2. Click on the NI number in the Identity section
  3. Click on the Edit button
  4. Review the data entered, replacing the NI number with a permanent one. It must follow these conditions:
      • Must be 9 characters
      • First two characters must be letters
      • The first letter must not be D,F,I,Q,U or V
      • The second letter must not be D, F, I, O, Q, U or V
      • Next 6 characters must be numbers
      • Final character must be a letter - it needs to be A, B, C, D or space
  5. Click Save Changes
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