Query 4565

This article provides guidance on how to handle a query regarding a staff member's salary exceeding the local government pay scale. It instructs to check the staff member's total salary across all contracts and to add a validation note if the salary is correct before submitting to COLLECT.

Staff member appears to be paid more than the maximum of the local government pay scale (more than £50,000, please supply a reason in a return level note.

For this query, check the staff member's Salary in the Contracts section of their staff profile. Top Tip: Make sure to check all current contracts, as the Salary taken is the total amount.

If the amount is correct, add a validation note when submitting to COLLECT. In this case, you would not be able to remove this query.

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