Gwyn Mabo
Activity overview
Latest activity by Gwyn Mabo-
Gwyn Mabo created an article, How to track Parental Engagement in Arbor
Once you've switched on the Parent Portal and Arbor App and sent out login details, you can track the number and percentage of guardians that are engaging with Arbor. You can see more about parenta...
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Gwyn Mabo commented, Hi Peter, thanks for your comment. Automatic system emails are usually sent from no-reply@arbor-education.com or your school's email address. This isn't customisable I'm afraid.
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Gwyn Mabo created an article, Can I add a dietary requirement that is not in the existing list?
Unlike how you can type into the box to add a new medical condition, you can't create new dietary requirements this way. Typing into the box when assigning a dietary requirement to a student or sta...
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Gwyn Mabo created an article, Can I print the out-of-the-box graphs and charts in Arbor?
For producing custom graphs and charts from tables of data, you can use the Download button at the top of any table to create an Excel export or Live Feed to Google Sheets, Excel or Power BI which ...
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Gwyn Mabo created an article, Can we create in-app message communication templates?
It is not currently possible to create template messages to use when sending out in-app messages to parents and guardians. It is only possible to set up templates for emails, SMS and letters, which...
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Gwyn Mabo created an article, Known issue: Error 2378
School arranged alternative provision (AP) placements are reported for each term. Placements that are outside those periods are not required We are aware that there is an issue with error 2378 flag...
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Gwyn Mabo created an article, Query 1300q
Nursery Classes shown but no nursery pupil records This query usually occurs when all your nursery pupils are enrolled as guest pupils, because your census sees that there are no 'home students' in...
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Gwyn Mabo created an article, Query 1280Q
Classes shown for an unexpected Year group This query usually occurs when the census outputs that your lowest year group is Reception, when you actually have Nursery classes at the time of the cens...
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Gwyn Mabo commented, Hi there, our product team does not monitor the Help Centre for feedback - you can see how to submit this feedback here.
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Gwyn Mabo commented, Hi Peter, Assignment information is not synced, you can see this in the What information is and is not synced? section. If you'd like us to consider adding this in future, please add your feedback ...
