Gwyn Mabo
Activity overview
Latest activity by Gwyn Mabo-
Gwyn Mabo created an article, How do I add COLLECT validation notes to my census?
COLLECT (Collections Online for Learning, Education, Children and Teachers) is the Department for Education's centralised data collection and management system. COLLECT is where you submit your Sch...
-
Gwyn Mabo created an article, Error 3211
Error 3211: High-level SEN or disability (HSD) is given as the basis for funding, but the pupil does not have an EHC plan. Where Funding Basis equals ‘HSD’ then SENProvision must equal 'E'. You can...
-
Gwyn Mabo created an article, Troubleshooting login issues for students - why can’t pupils log in?
If students have email addresses, please follow this process to have them request, or to send them a reset password email. If students at your school don't have email addresses, you'll need to try ...
-
Gwyn Mabo created an article, Managing the February-March 2023 strikes in Arbor
The NEU has announced upcoming strike action taking place on 7 days across February and March 2023. Action will take place on the following days, meaning each school will be affected on a maximum o...
-
Gwyn Mabo created an article, Can students who do not attend our school buy School Shop items?
If you have students who come from other schools, such as for music lessons, you can log their purchases in Arbor. Students must be enrolled in your school to be able to purchase School Shop items....
-
Gwyn Mabo created an article, Arbor Customer Experience Charter
Please see the attached document for details on what service to expect when engaging with us at Arbor.
-
Gwyn Mabo created an article, Arbor Complaints Policy
We will always endeavour to resolve your concerns as soon as they arise in line with our Service Charter. If this hasn’t been possible and you wish to escalate your concerns, please see the attache...
-
Gwyn Mabo created an article, Reconciling and reporting on School Shop purchases
Any School Shop purchases will be included in Arbor's built-in reconciliation reports. You can view these for specific Shool Shop items, for School Shop purchases, or in bulk in the payments area o...
-
Gwyn Mabo created an article, Error 2930
The service provider of childcare for on site childcare is missing. Go to School > School Details and click into your Childcare places to Edit. If you tick the Child care on site box, you need to f...
-
Gwyn Mabo created an article, Error 2940
Number of weeks which regular childcare provision is open is missing or out of the range 1 to 38. Go to School > School Details and click into your Childcare places to Edit. Add or edit the number ...
