Query 4480Q

Error Message: The Pay Range supplied is not valid for a support staff or teaching assistant Post

Resolution:

The staff member contract and post shows them as being a Teaching Assistant, however their Pay Range doesn't match DfE expectations. You need to review the pay scale:

  1. Go to Staff > All Staff > HR Admin > Payscales
  2. Click into the staff members payscale
  3. Review the pay range type - If this is correct, you need to review the staff member contract and position.
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