Error 6510 occurs when there are multiple records associated with the same National Insurance (NI) number. To resolve this, verify that each staff member's NI number is correct and unique, and ensure that it is not duplicated in guardian accounts.
Error Message: There is more than one record with the same NI Number
Resolution:
Make sure the NI number is the correct number for each staff member from the Identity section of their staff profile, and there are no duplicate staff profiles.
If you have a staff member who is, or used to be a guardian at your school, make sure the NI number is not recorded on the guardian account.
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