Error 1871

Post looked after arrangements indicator is missing or invalid.

This error will occur if a student is recorded with the now-inactive Post Looked After Status "Adopted from care (Inactive)".

In order to resolve this, head to the student's profile, and scroll down to the Looked After (In Care) section. You should see the Looked After (In Care) status is set as "Adopted from care (Inactive)".



Click on the Looked After (In Care) status field, then click Edit on the slideover that appears.



You'll need to change the selected value to either "Adopted from care inside England or Wales" or "Adopted from care outside England or Wales", depending on the student's circumstances, then click Save Changes.

Once this has been done, regenerating your census should clear error 1871.Chalk_Talk_Academy.png

Was this article helpful?

Sorry to hear this article wasn't helpful.

Please note that the link below cannot be used:

  • for requesting functionality changes as it is not monitored by our Product Team.
  • for contacting us for support, as it is not monitored by our Support Team.
  • by parents and guardians - please contact your school instead.

Tell us how our guidance can be improved.

1 out of 1 found this helpful
I'm still stuck!



Article is closed for comments.