Customer Ops Team
Activity overview
Latest activity by Customer Ops Team-
Customer Ops Team created an article, Which Arbor domains should we whitelist to avoid issues with our firewall?
Depending on your firewall settings, you might experience issues accessing or using Arbor and related products if you do not explicitly "whitelist" certain domains.To avoid issues, we therefore rec...
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Customer Ops Team created an article, Recording Learner Funding and Monitoring (FAM)
This article explains how to record Learner FAM (Funding and Monitoring) for the school census in the Student Funding section of a student's profile. It details the types of funding available, the ...
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Customer Ops Team created an article, CES Census Guide
The CES Census Guide provides instructions for Catholic schools in England and Wales on how to prepare, run, and submit the CES Census. It includes key dates, steps for generating dry runs, resolvi...
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Customer Ops Team created an article, Wales PLASC - Teachers and Support Staff
This guide covers the Teachers and Support Staff page, where you report aggregated staffing figures (Headcounts and Hours) as they exist on Census Day.PLASC SeriesThis is the fifth guide in our ser...
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Customer Ops Team created an article, Wales PLASC - Teaching of Welsh
This guide explains the Teaching of Welsh page. This is used to report data on qualified staff teaching through the medium of Welsh.PLASC SeriesThis is the last guide in our series on completing th...
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Customer Ops Team created an article, Wales PLASC - Pupil Counts
This guide explains the Pupil Counts page. This area is used to reconcile school-level funding, attendance, and special class data.PLASC SeriesThis is the fourth guide in our series on completing t...
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Customer Ops Team created an article, Wales PLASC - Meals and School Characteristics
This guide covers the Meals and School Characteristics page. This is an "On-the-day" area that records aggregate school-level data, such as headteacher teaching commitments, governance, and meal up...
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Customer Ops Team created an article, Wales PLASC- The Classes Page
This guide explains how to complete the Classes section of the PLASC return. This is an "On-the-day" area designed to record a snapshot of your school's teaching groups as they exist on Census Day....
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Customer Ops Team created an article, Wales Pupil Level Annual School Census (PLASC) - General Guide and Overview
The Pupil Level Annual School Census (PLASC) is a mandatory electronic data collection for all maintained nursery, primary, middle, secondary, and special schools in Wales. The data submitted is us...
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Customer Ops Team created an article, 5028Q
5028Q - Please check: There are no pupils on roll identified as a young carer This is a validation query in the Spring school census, which means it does not nessicerally needs to be resolved if ...