Customer Ops Team
Activity overview
Latest activity by Customer Ops Team-
Customer Ops Team created an article, Arbor AI: Using Suggest Comms to draft Emails, Letters, SMSs and In-App Messages
Staring at a blank draft can take up valuable time during a busy school day, especially if you need to draft things in multiple languages or you are trying to stick to a consistent tone representat...
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Customer Ops Team created an article, Using AI to write Custom Report Formulas
Writing Advanced Calculated Formulas for Custom Reports can be time-consuming and often requires specific technical knowledge. Suggest a Formula is an AI-powered feature that allows you to describ...
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Customer Ops Team created an article, Creating Interventions with Ask Arbor
This guide explains how to use the Ask Arbor Intervention Assistant to create interventions.Permissions You need to School:Intervention:Administer all Interventions, School: Intervention: View my I...
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Customer Ops Team created an article, Intro to Arbor AI for Teachers
This guide introduces the Arbor AI features available to teachers and classroom pastoral assistants within the MIS. It explains the different AI tools you can use, everyday examples to try, and wha...
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Customer Ops Team created an article, Personalising Arbor AI across the whole school
When Arbor AI generates responses, drafts emails, or writes reports across the school, it will read this global context first to ensure its outputs align with your school's rules, terminology, and ...
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Customer Ops Team created an article, Opting In and Out of Arbor AI
While Arbor AI is designed to save every staff member in your school time, we understand that your school's leadership may want to pause or review the use of AI tools. The Global Feature Controls a...
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Customer Ops Team created an article, Monitoring Your School's Arbor AI Usage
To ensure your school gets the most out of your Monthly Free Allowance and any AI Subscriptions you have purchased, it is important to understand how to track your usage. This guide explains how to...
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Customer Ops Team created an article, Glossary of Arbor AI Terms
The Administering and Managing Arbor AI Series This guide is a part of a series. The guides in this series are: Understanding your AI Monthly Free Allowance & Subscriptions Monitoring Your School...
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Customer Ops Team created an article, Ask Arbor for Admins and SLT
This guide explains how to access, navigate, and get the most out of the Ask Arbor Assistant as an administrator or school leader. This is your primary AI tool for retrieving whole-school data, ide...
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Customer Ops Team created an article, Intro to Arbor AI for Admins and SLT
This guide provides a high-level overview of Arbor AI tailored specifically for school administrators and Senior Leadership Teams. Here, you will learn about the core AI features available to you, ...